Turn around
Orders usually arrive within 4-8 business days after they are processed (2-3 business days). Orders are processed and shipped Monday – Friday 8am – 6pm.
Carriers
We use USPS First Class Package – $4.99 to deliver our orders.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders are even provided with tracking for several days but the system will still not update. It does not mean that the package is not collected, please kindly wait for the updates.
Shipping Rates
Retail orders have a flat shipping rate of $4.99 all orders. Free of charge shipping for specific orders and it will be informed on the website if any.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 4 – 8 days (Monday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).